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Free NZ Shipping Over $50
Delivery Policy
New Zealand orders - $5.90
Australia orders - $20-25
Free New Zealand Delivery for orders over $50
We deliver nationwide to both street and PO Box addresses. Courier delivery is offered nationwide. Orders received before 3pm week days New Zealand standard time will be processed same day with a delivery time of 2-3 working days from receiving your order. Orders placed in the weekends will be processed Monday. We deliver through Courier post week days only.
Please note the above times are a guide only.
Sometimes delays do occur with the post and customs which are outside of our control. If your items don't arrive for a few days following the above estimated delivery times then please don't worry, they're very likely to still be on their way. Please contact us if you don't receive your items one week after the delivery time guides above.
International Orders
Due to the COVID -19 situation around the world and limitations on flights from New Zealand we are unable to ship internationally. We’re sorry for the inconvenience. Please check back later once we’re more comfortable about delivery capacity and timelines.
* At present there are very few flights to Australia.
Returns:
Our promise – 30 day Money Back Guarantee.
Tullen is committed to providing quality products to our customers. If for any reason you are not completely satisfied with the product supplied, please return it to us within 30 days of receipt and we will replace it or refund the purchase price via the original payment method.
Post return product to :
Tullen
PO Box 302-728
North Harbour,
Auckland 0751
New Zealand
Please include a covering letter quoting your name/ address and contact phone number.